Sites—17 Locations

Brockton—Brockton HS: 107 participants/63 individual students
Boston—Boston Public Library: 33 participants/22 individual students
Boston (Charlestown)—Bunker Hill CC: 41 participants/24 individual students
Chelsea—Roca: 52 participants/38 individual students
Chestnut Hill—Pine Manor College: 31 participants/20 individual students
Fall River—Bristol CC: 98 participants/55 individual students
Fitchburg—Fitchburg State College: 83 participants/44 individual students
Framingham—Framingham HS: 118 participants/75 individual students
Holyoke—Holyoke CC: 144 participants/75 individual students
Lawrence—Northern Essex CC: 45 participants/30 individual students*
Lowell—Middlesex CC: 102 participants/63 individual students
Malden—Malden HS: 146 participants/86 individual students
Pittsfield—Pittsfield EOC: 58 participants/40 individual students
Springfield—Springfield Technical CC: 152 participants/90 individual students
Waltham—Waltham HS: 138 participants/92 individual students
West Barnstable—Cape Cod CC: 58 participants/37 individual students
Worcester—Quinsigmond CC: 219 participants/121 individual students

* = estimate

Total Participants: 975
Total Individual Students/Families Served: 1625

Student-Family Survey—627 Surveys Completed

Before CGS, could you have completed FAFSA?
13% Yes
29% No
58% Probably but not as well

Was the help you received today worth the effort of coming?
94% Yes
1% No
5% Not sure

What aspect of CGS did you find most helpful?
28% Group presentation
39% One-on-one help with FAFSA
13% Answers to general financial aid questions
5% Checking accuracy of FAFSA
9% Completing FAFSA on paper
6% Completing FAFSA on the Web

How did you learn about CGS (general)?
16% Media only
42% School (high school or college) only
25% Both
17% Neither (mailing, website, word of mouth, community only)

How did you learn about CGS (specifically)?
- respondents could put more than one answer

Combined:
22% Media
53% High School
21% College
4% Community

Specific Responses:
27% Guidance Counselor
17% College Financial Aid Presentation (e.g. MEFA)
16% High School Publication
15% Newspaper
13% High School Assembly
11% Poster at High School
11% Website
11% Word of Mouth
6% Mailing
5% High School Teacher
5% Radio
4% College Counselor
4% T.V.
2% Community Site
1% Civic Organization
1% College Access Program
1% Poster at College
< 1% Community Event

Who completed this survey?
26% Student and parent
21% Student only
53% Parent or other relative only

Will this be your first time to apply for student aid?
93% Yes
6% No
1% Not sure

What is your (student) current educational status?
91% High school student
6% College student
2% Enrolled in other educational program
1% Not enrolled

In which type of degree program do you hope to enroll?
1% Vocational program
15% 2-year degree
82% 4-year degree
2% Graduate program

What is your gender?
59% Female
41% Male

Do you have any disability?
6% Yes
94% No

What is highest level of education attained by student’s parents?
7% Did not complete high school
27% High school diploma/GED
13% Some college, no degree
2% Certificate of trade
13% 2-year degree
23% 4-year degree
15% Graduate degree

What is your race and/or ethnicity?
- respondents could put more than one answer

Combined:
1% American Indian
7% Asian
11% Black
11% Hispanic
63% White
7% Multiracial

Specific Responses:
2% American Indian
9% Asian
13% Black
15% Hispanic
69% White
What is your (student’s) age?
56% Under 18
39% 18-24
2% 25-34
3% 35+

What is your family’s annual income?
18% Under $20,000
25% $20,000-$40,000
21% $40,000-$60,000
36% $60,000+

Is participant racial/ethnic minority or low-income or first generation college?
68% Yes

Volunteer Survey—117 Surveys Completed, 220 Total Volunteers

What organization did you represent at CGS?
5% High School
63% College or University
4% Civic Group
11% State or Federal Agency
10% College Access Program
7% Private Business

What was your primary role at CGS?
11% Presentation Speaker
54% Individual FAFSA Counselor
10% Quick Question Helper
14% Registration/Greeter
11% Support Staff

Were you given adequate information/training on the CGS program?
86% Yes
9% No
4% Some but not all needed

Do you plan to volunteer for CGS again?
94% Yes
1% No
5% Not sure

Effectiveness of Participation
94% Very helpful/necessary
5% Somewhat helpful
1% Not helpful

Ease of Volunteer Process
82% Clear and simple
17% Manageable
1% Confusing

Organization of CGS Site
77% Organized
22% Functional
1% Disorganized

Number of Volunteers
65% About right
28% Adequate
7% Too many or too few